Privacy policy

Last updated: September 8, 2026

LB Design Studio operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the "Services"). LB Design Studio is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, or disclose your personal data when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and that you consent to the collection, use, and disclosure of your data as described in this Privacy Policy.

What personal data do we collect or process?

When we use the term "personal data," we are referring to information that identifies or can reasonably be linked to you or another person. Personal data does not include information that is collected anonymously or that has been de-identified so that it cannot be used to identify you or be linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from this personal data:

  • Contact details, including your name, postal address, billing address, shipping address, phone number, and email address.
  • Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
  • Communications with us, including the information you provide when communicating with us, for example when you send an inquiry to customer support.
  • Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information, including information about how you interact with the Services, including how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data from the following sources:

  • Directly from you: We collect data, among other times, when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal data.
  • Automatically through the Services: We collect data, among other things, from your device or when you use our products or Services or visit our website, as well as through the use of cookies and similar technologies.
  • From our service providers: We collect data, among other times, when we engage service providers to enable certain technologies and when they collect or process your personal data on our behalf.
  • From our partners and other third parties.

How do we use your personal data?

Depending on how you interact with us or which of the Services you use, we may use personal data for the following purposes:

  • Providing, customizing, and improving the Services. We use your personal data to provide the Services to you. This includes, among other things, performing our contract with you, processing your payments, fulfilling your orders, saving your preferences and the items you are interested in, sending notifications related to your account, creating, maintaining, and otherwise managing your account, arranging for shipping, facilitating returns and exchanges, enabling you to submit reviews, and creating a personalized shopping experience for you, for example by recommending products based on your purchases. This may also include using your personal data to better tailor and improve the Services.
  • Marketing and advertising. We use your personal data for marketing and advertising purposes, for example to send marketing and promotional communications by email, text message, or post, and to show you online advertisements for products or services on the Services or on other websites, including based on items you have previously purchased or placed in your cart and other activity relating to the Services.
  • Security and fraud prevention. We use your personal data to authenticate your account, to provide a secure payment and shopping experience, to detect, investigate, or take action on potentially fraudulent, illegal, unsafe, or malicious activity, to protect public safety, and to keep our Services secure. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other access credentials with anyone else.
  • Communicating with you. We use your personal data to provide you with customer support and effective Services, to respond to your inquiries in a timely manner, and to maintain our business relationship with you.
  • Legal reasons. We use your personal data to comply with applicable law or to respond to valid legal process, including requests from law enforcement or regulatory authorities, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to investigate potential violations of our terms or policies or to enforce our terms and policies.

How do we disclose personal data?

In certain circumstances, we may disclose your personal data to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • With business and marketing partners who provide marketing services and show you advertising. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your data in accordance with their own privacy policies. Depending on where you live, you may have the right to instruct us not to disclose information about you in order to show you targeted advertising and marketing based on your online activity across different merchants and websites.
  • When you direct us or otherwise consent to disclose certain information to third parties, for example to deliver products to you, or when you use social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal data about your access to and use of the Services in order to provide and improve the Services for you. Data you submit to the Services will be shared with Shopify as well as with third parties that may be located in countries other than the one in which you reside, in order to provide and improve the Services for you. To protect, grow, and improve our business, we also use certain enhanced Shopify features that incorporate data and information from your interactions with our store, with other merchants, and with Shopify. To provide these enhanced features, Shopify may use personal data collected about your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for the processing of your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. For more information about how Shopify uses your personal data and what rights you have, please see the Shopify Consumer Privacy Policy. Depending on where you reside, you may be able to exercise certain rights regarding the personal data listed here: [link to the Shopify Privacy Portal].

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with us or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information found on them. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms, without limitation as to its use by us or by a third party. Our inclusion of such links does not imply that we endorse the content of such platforms or their owners or operators, except where expressly stated in the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect personal data from children who are not of legal age in your country. If you are the parent or guardian of a child who has provided us with their personal data, you may contact us using the contact details provided below to request deletion of that data. As of the effective date of this Privacy Policy, we are not aware of any "sharing" or "selling" (as those terms are defined under applicable law) of personal data of individuals under 16 years of age.

Security and retention of your data

Please be aware that no security measures are perfect or impenetrable, and we therefore cannot guarantee "perfect security." In addition, information you send to us may be exposed to risks during transmission. We recommend that you do not use insecure channels to send us sensitive or confidential information.

How long we retain your personal data depends on various factors, including, for example, whether we need the data to manage your account, provide you with Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you reside, you may have some or all of the rights listed below with respect to your personal data. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request to the extent permitted by law.

  • Right to access/know. You may have the right to request access to the personal data we hold about you.
  • Right to deletion. You may have the right to request that we delete the personal data we hold about you.
  • Right to correction. You may have the right to request that we correct inaccurate personal data we hold about you.
  • Right to data portability. You may have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Managing communication preferences. We may send you promotional emails. You may opt out of receiving these emails at any time by using the unsubscribe option included in our emails to you. If you opt out, we may still send you non-promotional emails, such as emails about your account or about orders you have placed.

If you reside in the United Kingdom or the European Economic Area, subject to the exceptions and limitations under local law, you may exercise the following rights in addition to those listed above:

  • Right to object and right to restrict processing. You may have the right to request that we stop or restrict the processing of personal data for certain purposes.
  • Withdrawal of consent. Where we rely on consent to process your personal data, you have the right to withdraw that consent. Withdrawing your consent will not affect the lawfulness of processing based on your consent before the withdrawal.

You may exercise these rights where indicated in the Services, or by contacting us using the contact details provided below. For more information about how Shopify uses your personal data and what rights you have, including rights relating to data processed by Shopify, please visit https://privacy.shopify.com/en.

You will not suffer any disadvantage for exercising these rights. Where permitted or required by applicable law, we may need to verify your identity before we can process your requests. In accordance with applicable laws, you may designate an authorized agent to make requests to exercise your rights on your behalf. Before we accept such a request from an agent, we will require proof that you have authorized them to act on your behalf. We may also require you to verify your identity directly with us. We will respond to your request promptly, within the scope of applicable law.

Complaints

If you have complaints about how we process your personal data, please contact us using the contact details provided below. Depending on where you reside, you have the right to appeal our decision by contacting us using the contact details provided below, or to lodge a complaint with the competent data protection authority. For the European Economic Area, a list of the competent data protection supervisory authorities is available. If you would like to view it, you can do so here.

International transfers

Please note that we may transfer, store, and process your personal data outside the country in which you reside.

If we transfer your personal data outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant competent authority of the United Kingdom, unless the transfer is to a country that has been demonstrated to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date accordingly, and provide any notice required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us by email at lbdesignsf@gmail.com. For the purposes of applicable data protection laws, we are the data controller of your personal data.